Supporting a Manufacturer Through Regulatory Suspension to Compliance Stability

Industry

Manufacturer

Services

Compliance Overload, Audit Preparation Stress

Client

Dairy

Project Period

2025

Overview

Have you ended up the creek without a paddle? We will get you back into smooth flowing water.

Produco responded immediately, working alongside the client, MPI, and the verification agency to develop a structured recovery plan. Our approach combined regulatory expertise, practical implementation, staff coaching, and ongoing support to resolve immediate compliance issues while building long-term capability across the business. Every step focused on restoring confidence, reducing regulatory risk, and embedding lasting improvements.

Our Approach

Combining expertise, collaboration and practical action.

Produco responded immediately, working alongside the client, MPI, and the verification agency to develop a structured recovery plan. Our approach combined regulatory expertise, practical implementation, staff coaching, and ongoing support to resolve immediate compliance issues while building long-term capability across the business. Every step focused on restoring confidence, reducing regulatory risk, and embedding lasting improvements.

Project Management

We coordinated the recovery process from the moment the suspension was issued, working directly with MPI, the verification agency, and the client’s team to ensure every regulatory requirement was addressed promptly. From managing communications to preparing the business for audits and keeping corrective actions on track, we provided clear direction throughout the project.

Implementation

Our consultants implemented practical improvements across the business, helping establish stronger food safety systems, internal audit programmes, and verification processes. By working alongside the client’s team, we ensured that compliance requirements were not only met but also embedded in everyday operations for long-term success.

Consultancy

Beyond resolving the immediate regulatory issues, we focused on building internal capability. Through RMP and food safety training, audit preparation, ongoing coaching, and participation in our Pathogen and HACCP networking events, the client’s team developed a stronger understanding of regulatory expectations and greater confidence in managing compliance independently.

Training

Alongside regulatory support, we provided targeted food safety and RMP training, equipping the team with the knowledge and confidence to support long-term compliance

Overcoming Challenges

Recovering from regulatory suspension required more than simply addressing compliance findings.

A food manufacturer approached us during a critical period after the Ministry for Primary Industries (MPI) issued both a Notice of Suspension and a Notice of Direction.

The suspension meant the business was unable to manufacture any product until specific conditions were met and signed off by an MPI verifier. In parallel, the Notice of Direction required that every batch of product was to be tested for a defined range of bacteria. Only product that met the required limits could be submitted to MPI’s FLAT team for approval and release for sale.

Compounding the situation, the client also had unresolved issues with their verification agency, leaving them without an active verifier for a period of time. This placed additional pressure on the business and increased the risk of prolonged operational disruption.

Key Outcomes

key challenges we overcame during the project included:

Stable and improving compliance
The business has moved from regulatory suspension to a position of stable and improving compliance. - Verification was successfully reinstated - Fit for purpose product continued to be released under MPI oversight - The business progressed steadily through verification steps
Domestic RMP template
They are now operating under a domestic RMP template
6 monthly PBV audits
Current verification status is 6 monthly PBV audits, with acceptable outcomes achieved at every audit
Greater confidence
Most importantly, the client now has: - Greater confidence in food safety and RMP requirements - Improved internal capability and ownership - Stronger relationships with their verifier and MPI - A sustainable framework for ongoing compliance and improvement

The Core Lesson

Restoring confidence, strengthening compliance, and securing the future of the business.

This engagement transformed a high-risk regulatory situation into a long-term, stable compliance outcome—protecting the business, its customers, and its future.

Ready to navigate your compliance Journey?

Wheher you’re lauching a new facility, preparing for certification, or sp;ving a complex compliance challenge, Produco can help.