When compliance becomes a crisis, the most expensive thing you can do is wait. Product on hold, regulators at your door, auditors calling non-conformances – these situations escalate fast. Produco is available for emergency food safety support, and we can be engaged the same day.
Emergency Help
Not every compliance issue is a crisis – but some situations require an immediate response. If any of the following apply to you right now, you need to act today:
- You have received a critical or major non-conformance from an auditor or verifier
- MPI or another regulatory body has placed your product, premises, or registration on hold
- You have had a pathogen positive and are unsure whether to notify MPI or initiate a recall
- You have failed an audit and have a short corrective action window
- A perishable product is being held at a border or port, and you cannot get it released
- You have received a recall notice or are managing a voluntary withdrawal
- Your quality manager has resigned unexpectedly, and an audit is scheduled
- A major customer – retailer, exporter, or contract manufacturer has raised a serious compliance concern
What Produco Does in an Emergency
We move fast, and we have a clear process for emergency situations.
Triage and Scope
We will get on a call with you immediately to understand the situation. What happened, what is at risk, what the regulatory and commercial implications are, and what needs to happen in what order. We tell you clearly what you are dealing with.
Immediate Action Plan
You get a structured, prioritised plan of what needs to happen in the next 24 hours, 72 hours, and the coming weeks. Not a long document – a clear list of actions with owners and deadlines.
Hands-on Support From Day One
Where the situation requires it, we have consultants on-site the next day. For remote or documentation-based issues, we start work immediately. We do not hand you a report and wait for your next call – we work alongside your team until the situation is resolved.
Regulator and Verifier Communication
We have strong relationships with MPI and understand how to communicate with regulators during a compliance event. We can advise on what to say, what to submit, and how to demonstrate corrective action effectively.
Why Produco
From urgent compliance issues to long-term food safety improvement, Produco provides the expertise, support, and industry connections needed to protect your business and keep operations moving forward.
10 Years of Food Safety Experience
We have dealt with situations like yours before
Senior Consultants Available
Fast Engagement
Regulatory Network
Full-Service Support
From triage through to corrective action and re-audit
Whatever the Problem, We'll Help You Fix It.
Produco helps you identify the problem, implement the solution, and get your business back on track.