Produco Privacy Policy

Privacy Policy: Last Updated - June 2026

Produco (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the New Zealand Privacy Act 2020 and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage our services, download resources, subscribe to communications, or otherwise interact with Produco.

About Produco

Produco provides food safety, quality assurance, regulatory compliance, auditing, training, and business improvement services throughout New Zealand and Australia.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Business details relevant to your enquiry
  • Information submitted through contact forms
  • Information provided when registering for training, events, webinars, or consultations
  • Information provided when downloading resources, guides, templates, or other content

We may also automatically collect certain information about your use of our website.

Website Analytics and Cookies

Our website uses cookies and similar technologies to improve user experience and understand how visitors interact with our website.

We use Google Analytics 4 (GA4) to collect information such as:

  • Pages visited
  • Time spent on pages
  • Device and browser information
  • Geographic region (general location)
  • Website traffic sources
  • Website interactions

This information helps us improve our website, services, and content.

Google may process this information in accordance with its own privacy policies. You can learn more at:

You may disable cookies through your browser settings, although some website features may not function correctly.

Marketing Communications

If you subscribe to our newsletter, download resources, register for events, or request information, we may send you:

  • Industry insights
  • Food safety and compliance updates
  • Training opportunities
  • Event invitations
  • Company news
  • Relevant service information

We use Mailchimp to manage email communications and marketing campaigns.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Downloadable Resources

When you download guides, checklists, templates, whitepapers, or other resources from our website, we may collect your contact information in exchange for access to that content.

We use this information to:

  • Deliver the requested resource
  • Follow-up regarding your interest in the topic
  • Share related information and services that may be relevant to you

You can opt out of marketing communications at any time.

How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Deliver consulting services
  • Provide proposals and project support
  • Manage client relationships
  • Deliver training and events
  • Send newsletters and marketing communications
  • Improve our website and services
  • Meet legal and regulatory obligations
  • Protect the security and integrity of our business

Sharing Personal Information

We do not sell or rent personal information to third parties.

We may share information with trusted service providers who assist us in operating our business, including:

  • Website hosting providers
  • Mailchimp
  • Google Analytics
  • IT and software providers
  • Professional advisers
  • Regulatory authorities were legally required

These providers are only permitted to use information for the purposes of providing services to Produco.

Data Storage and Security

We take reasonable steps to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

While we implement appropriate security measures, no electronic transmission or storage method can be guaranteed to be completely secure.

Access and Correction

You have the right to request access to personal information we hold about you and request corrections if any information is inaccurate or incomplete.

To make a request, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Produco
CRV Building, Waikato Innovation Park
2 Melody Lane, Hamilton 3216
New Zealand

Phone: (07) 392 5711
Email: [email protected]

If you believe your privacy concerns have not been adequately addressed, you may contact the Office of the Privacy Commissioner of New Zealand.