When a perishable product is held at a port waiting for documentation, clearance, or a compliance resolution, the commercial impact is immediate: spoilage, lost sales, damaged relationships with overseas buyers, and the cost of resolving a problem under time pressure. Produco resolves export compliance issues fast – working directly with MPI, overseas regulatory bodies, and your team to get product moving.
Export Delays and Issues
Documentation and Certification Issues
- Health certificates or export certificates that do not meet the importing country’s requirements
- Product or establishment not correctly registered with the overseas competent authority
- Labelling that does not comply with importing country regulations
- Incorrect or incomplete export documentation leading to customs holds
Registration and eligibility issues
- China CIFER or GACC registration not in place or not current
- EU export eligibility not established – NZ establishment not on the approved list for the product category
- Asia-Pacific eCertification requirements not met – AP eCertification system issues
- New market entry where the registration requirements were not established before the first shipment
Ongoing compliance gaps
- MPI export verification findings that are blocking ongoing export approval
- HACCP or RMP gaps that have been raised during export audit processes
- Traceability or country of origin documentation gaps that are creating recurring clearance issues
How Produco Resolves Export Issues
Our focus is simple: get your product moving again as quickly as possible while ensuring the solution is fully compliant and sustainable for the future.
Immediate Triage
We assess the specific issue – what is blocking clearance, what the importing country requirement is, and what needs to happen to resolve it. We tell you clearly what you are dealing with and what the fastest compliant path to resolution is.
Regulatory Liaison
We work directly with MPI and, where required, with overseas competent authorities to progress the resolution. We understand how these channels work and how to communicate with them effectively.
Documentation Remediation
Where the issue is a documentation gap – certificates, registrations, labelling, or process records – we fix it. Fast.
System Review and Prevention
Once the immediate issue is resolved, we review the export compliance systems and processes that allowed it to occur – and put in place the checks that prevent the same issue from arising again.
Export Markets Produco Works In
- China – CIFER registration, GACC establishment registration, export health certificate compliance
- European Union – EU export eligibility, establishment approval, regulatory requirements
- Asia-Pacific – AP eCertification, country-specific requirements across the region
- Australia – domestic and export compliance, regulatory alignment with FSANZ
- Other markets – requirements assessed case by case
Why Produco
We work alongside your team to understand what went wrong, implement practical solutions, and build stronger systems that stand up to future audits and regulatory scrutiny.
10 Years of Export Compliance
10 years of export compliance experience across dairy, infant formula, honey, meat, seafood, and food and beverage
Direct Experience
Direct experience with China GACC, CIFER, EU export approvals, and AP eCertification
Strong MPI Relationships
We know how to progress issues through the regulatory channel efficiently
Same-Day Response
Emergency Support
Available for emergency support if a recall situation is active right now – call 07 392 5711
Whatever the Problem, We'll Help You Fix It.
Produco helps you identify the problem, implement the solution, and get your business back on track.